Shipping policy
Shipping Policy
Order processing
We process orders within [number of business days] business days after an order is placed, excluding weekends and holidays. If there is a significant delay, we will contact you using the information provided at checkout.
Shipping destinations
We currently ship to [countries or regions you serve]. Available shipping options for your address will be shown at checkout.
Shipping rates and delivery estimates
Shipping charges are calculated and displayed at checkout. Estimated delivery times depend on the destination and shipping method selected. These estimates do not include order processing time and are not guaranteed delivery dates.
Order tracking
[If tracking is available: Once your order ships, we will send you a shipping confirmation with tracking information.]
International orders
[If you ship internationally: State whether customers are responsible for any applicable import duties, taxes, or customs fees.]
Incorrect addresses and delivery issues
Please check your shipping address before placing an order. If you notice an error, contact us at [customer service email] as soon as possible. If your package is delayed, missing, or arrives damaged, contact us with your order number so we can help investigate.
Contact us
For shipping questions, email [customer service email].